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There are 6 main types of power. I am going to give an example of how I have experienced each type.
Legitimate Power
An example of when I have experienced legitimate power is when I was at school, by my teacher. My teacher asked me to tidy the classroom and her desk and I did it straight away without a moan, but if another classmate asked me to tidy their desk, I wouldn't have done it. This is because my teacher had legitimate power over me.
I also experience legitimate power when I am babysitting. The children I baby-sit look up to me and respect what I say; when I tell them to do something they do it.
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Expert Power
I have experienced expert power when I saw 'Tommy Emmanuel' perform. He is an amazing guitar expert. He was so good that in my head, I put him up on a pedestal.
Reward Power
I have experience reward power from my boss, every time I reached the set target, my boss would give me a cd voucher. Since I desired cd vouchers, I worked as efficiently as I could.
Coercive Power
I have experienced coercive power at boarding school. If we were late to meals we had to wait until the entire boarding school had there meals, then we had to go up by ourselves and sit at the 'late table' with the staff next to us. This is coercive power because if we do not comply we were punished.
Referent Power
I have experienced referent power when I was younger. I have always been right into hockey, and while I was growing up, I wanted to be just like Mandy Smith (who then was playing for New Zealand). So Mandy Smith had referent power over me, which in a sense decreased when she retired from hockey.
Information or Persuasion Power
I have experienced information power when I went to the Addidas Fitness Specialist. This is the same person who advises the All Blacks. To me he knew everything, and everything he said was like gold to me, he explained what he said clearly and logically. So I erased all the 'old theories' that I had been told from friends and abided by his theories and methods. This doctor had information power over me.
Compliance Gaining Strategies
A compliance gaining strategy that I respond best to is 'liking'. I am a person that enjoys doing things for others, especially my mates and those who appreciate it. So if someone does something for me, I appreciate it a lot, and am more than happy to return the favour and comply with what they want.
A compliance gaining strategy that does not work well with me is 'threat'. As soon as someone threatens me, I immediately oppose and refuse to do it. Although I might be quite happy to do the task asked if I was asked in a non-threatening way, and better still if I had the chance to offer my self. But as soon as I am threatened, I will refuse to do it, mainly to prove a point and retain my power.
Implications for Businesses
1. Identify who controls the information networks and gain access to such people
When I began playing squash at Mid-Western I had to identify the information network. After being there for a short while and talking to members, I established who organised the draws, who I could contact if I couldn't make it and more. When I got to know these people well, I received benefits such as flexible playing times to suit my life style, and courts with good lighting etc.
. Identify which rewards are desired by the people you work with
Within the squash club, I identified which rewards different people were after e.g. some wanted to improve; to move up a grade and some wanted to be wo/men champion.
. Learn how to delegate power to increase support base
While I was at Mid-Wester squash club, I set up a junior squash training session. When the group got too big and the abilities were distant between the group, I decided to split the group into the older stronger players, and the beginners. Then I found it to be taking too much of my time so I delegated power to a member of my senior group to run the beginners session. By delegating power, I made my work load more suitable, gave others power, and increased my own power and support base.
4. Learn how to manage relationships
To manage the relation ships I had at Mid-Western squash club, communication was the key. I was communicating with my junior coach, with the squash committee for times and with the member of the coaching clinics. With good communication it was easy to have good relationships with all associated with the squash club.
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